Skip to main content

SMS TERMS & CONDITIONS

Last Updated: 11/07/2025
Truesdale Properties / Alabama Housing Trust LLC

By opting in to SMS/text messaging from Truesdale Properties (“we,” “us,” “our”), you agree to the following Terms & Conditions:

Program Description

By providing your mobile number, you consent to receive one-to-one, property-related SMS messages from Truesdale Properties.
These messages may include:

  • Rent reminders and account communication
  • Maintenance scheduling and updates
  • Leasing and renewal notices
  • Move-in / move-out coordination
  • Urgent property-related alerts
  • Direct responses to resident questions

No marketing or promotional messages will be sent.
All communication is conversational and sent manually by staff.

Message Frequency

Message frequency will vary depending on resident needs and communication activity. You may receive anywhere from 0–10 messages per month, depending on your requests or required updates.

Opt-In Consent

By submitting your mobile number through:

  • A lease application
  • A resident portal
  • A website form
  • Email
  • Or directly to staff

…you consent to receive SMS messages related to your residency.

Consent is not a condition of tenancy or service.

Opt-Out Instructions

You may opt out of SMS messaging at any time by replying:
STOP

After opting out, you will no longer receive SMS messages from us.

To re-enable messaging, reply:
START

Help Instructions

For help or assistance, reply:
HELP

Or contact us directly at:
📧 info@truesdaleproperties.com
📞 256-763-4840

Message and Data Rates

Message and data rates may apply based on your mobile carrier plan.
Carriers are not liable for delayed or undelivered messages.

Privacy Policy

Your privacy is important to us.
Our privacy policy can be found here:
https://www.truesdaleproperties.com/privacy-policy

We do not share or sell your mobile number with third parties.

Supported Carriers

Message delivery is supported by major U.S. carriers including AT&T, Verizon, and T-Mobile. Delivery is not guaranteed and may vary by carrier.

Contact Information

Truesdale Properties / Alabama Housing Trust LLC
Email: info@truesdaleproperties.com
Phone: 256-763-4840
Website: www.truesdaleproperties.com

Replace with integration HTML